Did you know:

Canadian businesses lose up to 8 weeks per year of employee productivity per year due to conflict and poor communication in the workplace

Canada has been rated among the top 5 most dangerous countries in which to work in a study that has never been refuted

Conflict and negativity are two of the primary reasons for high staff turnover - which costs employers on average $4500 US per employee that leaves.

Conflict and Negativity Unmasked:

Is your workplace a breeding ground for negativity? Learn how conflict and anger develop, the key causes of conflict and negativity at work, and examine how you cope with conflict. You will also learn the different types of conflict resolution styles, and get specific about how to deal with difficult people.

We will also looks at methods for resolving conflict, and you will learn a bevy of tools to help you restore order after the conflict has passed.

About your facilitator:

Julie Christiansen is a local anger resolution and stress management expert. She is the president of Leverage U (Inc.) and the author of several popular books including Top Ten Lists to Live By, and Anger Solutions. A sought after guest expert for the media, Julie is the host of the Anger Solutions Radio Show, which airs weekly on Blog Talk Radio, with over 33 million listeners worldwide.

www.angersolution.com

www.blogtalkradio.com/julie-christiansen